These terms are a contract between you and Kivorent Inc. ("PlayCall", "we", "us"), the operator of the PlayCall service at playcall.coach (the "Service"). By creating an account or using the Service you agree to them. If you are using the Service on behalf of a school, club or team, you confirm that you are allowed to bind that organization, and "you" includes it.
1. What the Service does
PlayCall takes game film you upload, finds the snaps, sends still frames from each snap to an artificial-intelligence model operated by Anthropic together with our own football rulebook, and returns play cards and a playbook sheet that you can edit, print and share. The output is an interpretation of film by a machine. It can be wrong. You are responsible for reviewing it before you coach from it.
2. Your account
- You sign in with a Google account. You must be at least 18, or the age of majority where you live, to open an account.
- You are responsible for everything that happens under your account and for any API tokens you create. Keep tokens private and revoke any you no longer use.
- One account is for one person. Staff members on the same team each need their own account; read-only share links are the way to show a sheet to people without one.
3. Your content
Film, team names, notes, edits and anything else you upload or create is yours ("Your Content"). You give us only the permission we need to run the Service for you: to store Your Content, to process it with our software and with the AI model described above, to generate cards and playbooks from it, and to display the results to you and to anyone you give a share link to.
We do not sell Your Content, do not use it to train AI models, and do not look at it except to run the Service, to investigate a problem you report, or where the law requires it.
You confirm that you have the right to upload the film you upload. Game film is often owned or licensed by a league, conference, broadcaster or film-exchange service. It is your job to make sure that your use of it on PlayCall is allowed.
4. Acceptable use
Do not use the Service to break the law, to infringe anyone's rights, to upload content that is not game film (or that you have no right to use), to probe or disrupt the Service, to resell access without our written agreement, or to try to extract our prompts, rulebook or model configuration. We may suspend or close accounts that do.
5. Plans, payment and limits
- The Free plan costs nothing and has monthly limits on games and plays. The Coach plan is a monthly subscription at the price shown on the pricing page, with higher limits. Limits reset on the first of each calendar month (UTC).
- Payments are handled by Stripe. By subscribing you authorize Stripe to charge your payment method each month until you cancel. We do not see or store your card number.
- You can cancel at any time from your account page. Your Coach limits last until the end of the period you have paid for; we do not give refunds for partial months except where the law requires it.
- We may change prices or limits. If we raise the price of a plan you are on, we will tell you at least 30 days before it applies to you.
6. Availability and changes
We work to keep the Service available but do not promise that it will be uninterrupted or error-free. We may change, add or remove features, and we may stop offering the Service altogether. If we shut it down we will give you at least 30 days' notice and a way to export your playbooks.
7. Ending the relationship
You can delete your account at any time from the account page; that removes your games, film, cards, share links and tokens, and cancels any subscription. We can suspend or close your account if you break these terms, if we must for legal reasons, or if the Service is discontinued. Sections 3, 8, 9 and 10 survive termination.
8. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. In particular we make no promise about the accuracy of any play card, statistic or coaching point produced by the Service. Some jurisdictions do not allow these exclusions, in which case they apply to the extent permitted.
9. Limitation of liability
To the fullest extent permitted by law, Kivorent Inc. and its officers, employees and contractors are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost goodwill, arising from your use of the Service. Our total liability to you for all claims arising from the Service is limited to the amount you paid us in the twelve months before the claim, or one hundred US dollars if you paid nothing.
10. Governing law and disputes
These terms are governed by the laws of the State of Mississippi, without regard to its conflict-of-law rules. Any dispute that cannot be settled informally will be brought in the state or federal courts located in Jackson County, Mississippi, and you consent to their jurisdiction. Before filing a claim, write to us and give us 30 days to try to resolve it.
11. Changes to these terms
We may update these terms. When we do, we will change the date at the top and, for material changes, tell you by email or with a notice in the Service before they take effect. Continuing to use the Service after that date means you accept the new terms.
12. Contact
Questions about these terms: support@playcall.coach. Our privacy policy explains how we handle personal information.